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2012 News Releases

For Immediate Release

March 8, 2012

Manulife Vietnam wins the 2011 Golden Dragon Award for Best Life Insurance Service

Hanoi - Manulife Vietnam, a leading life insurance provider, has been awarded the 2011 Golden Dragon Award for “Best Life Insurance Service” by the Vietnam Economic Times, the country’s leading business magazine. The Golden Dragon Award is one of the industry’s most prestigious awards, designed to recognize foreign-invested companies that have achieved outstanding business performance and made significant contributions to the development of Vietnam economy.  Candidates are considered by a panel of senior leaders of relevant ministries and leading industry professionals, with the winners voted by readers of Vietnam Economic Times magazine.

Mr. David Wong, Senior Vice President, Manulife ASEAN Operations, said: “We are very honored and proud to achieve this award because it acknowledges our tireless efforts to provide the best service possible to our customers and also recognizes our recent achievement of being the first ISO 9001:2008-accredited foreign life insurer in Vietnam”.

Manulife Vietnam has now won the Golden Dragon Award for best service three years running. “As the ‘Best Life Insurance Service’ provider, we are committed to continue improving our services to make the best become better,” added Mr. Wong.

Since its entry into Vietnam 13 years ago, Manulife has successfully built a strong reputation for its quality products and services, meeting the highest international financial service standards. It has been classified as a top player in the market in terms of both excellent life insurance services and solid business growth.

About Manulife Vietnam
Operating in Vietnam since June 1999, Manulife Vietnam – the first 100 per cent foreign-owned life insurance company licensed in Vietnam – provides financial services to more than 300,000 customers through a network of over 10,000 professionally qualified agents. On June 14, 2005, Manulife Vietnam Fund Management Company Limited, whose name was changed to Manulife Asset Management (Vietnam) Company Limited in December 2010, a wholly owned local subsidiary of Manulife Vietnam, was granted license to operate a fund management and portfolio management services company, further expanding Manulife Vietnam’s product offerings for its customers.

As the top player in the market, Manulife Vietnam offers a wide range of innovative insurance products which are supported by the most effective and value-added services on the market today. Whatever stage in life, Manulife Vietnam can help its customers feel financially secure with a life insurance plan that meets their specific needs – whether it’s family protection, education or investment solutions.

Manulife Vietnam remains committed to supporting the communities, in which it conducts business in both educational and charitable activities, donating a total of VND 10 billion since 1999. Some of the organizations and programs to which the Company has donated time and money include: “For your future” scholarship, the Vietnam Association for Promoting and Supporting Educational Development, Terry Fox Foundation, Operation Smile, Health Check and Care programs, Saigon Children’s Charity, National Library for the Blind, the annual Manulife Care and Let’s Help Children Go To School program.

About Manulife Financial
Manulife Financial is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. In 2012, we celebrate 125 years of providing clients strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife Financial and its subsidiaries were C$500 billion (US$491 billion) as at December 31, 2011. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States.

Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK. Manulife Financial can be found on the Internet at manulife.com.

For more information, please contact:

In Vietnam:
Hoang Thanh Yen
Corporate Communications
Manulife (Vietnam) Limited
Tel: (84-8) 5416 6888
Fax: (84-8) 5416 1818
Email: yen_hoang@manulife.com

In Asia:
David Norris 
Manulife Financial,  
Regional Communications
Tel: (852) 2202 1749
Fax: (852) 2510 5889
david_norris@manulife.com