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You may contact Manulife Financial Corporation's Shareholder Services Department as outlined below.
Call Shareholder Services toll free within North America at 1-800-795-9767.
For calls outside North America, please call (416) 926-3000, ext 221022.
Shareholder Services Department
Manulife Financial Corporation
200 Bloor Street East, NT-10
Unclaimed MFC Shares/Share Dividends?
Lost or Unclaimed Manulife Financial Corporation/John Hancock Financial Services Shares/Share dividends?
If you have lost track of your MFC or JHFS shares, think you may have uncashed share dividends or that your shares/dividends may have already been escheated* - contact our stock transfer agents to find out the status of your share account.
If you think you should have received shares or cash when either Manulife Financial or John Hancock became publicly traded companies (demutualized) contact us directly at firstname.lastname@example.org
Canada: Contact Canadian Stock Transfer (administrative agent for CIBC Mellon Trust)
United States: Contact Computershare Shareowner Services (formerly BNY Mellon Shareowner Services)
Still not sure or need more help?
Contact the Shareholder Services department at Manulife Financial Corporation
Phone: Toll Free: 1-800-795-9767, ext 220122
Escheatment* All of the states in the United States and the provinces of Alberta, British Columbia and Quebec in Canada have Lost/Abandoned Property laws which require that any property considered abandoned is sent (escheated) or reported to them after a specified period of time. Once the property is turned over to the regulatory authorities you have to deal with them directly to have your property returned to you.